Public terms of assistedhelp.com, version 2026-10-18. assistedhelp.com is operated by Luis Diaz-Sendel as a software registry and introduction service. It is not a licensed home-care agency and it does not employ caregivers. Notices: hello@assistedhelp.com. Privacy requests: privacy@assistedhelp.com. No street address is published; use those addresses. Disputes are resolved by arbitration in Delaware. assistedhelp.com’s liability for a claim about the service is limited to the fees that person paid assistedhelp.com for the service. If no fee was paid, that limit is zero. The checkbox you accept is stored with this version and the time you accepted it.
SMS Notice
Last updated October 18, 2026. Document version 2026-10-18.
Key Takeaways & Summary
- Transactional messages only: We text strictly about active quotes, shift updates, visit verification, and urgent eldercare requests; no promotional spam.
- Explicit opt-in required: SMS consent checkboxes start unchecked and are stored securely with exact timestamps.
- Message and data rates: Standard carrier message and data rates may apply depending on your wireless mobile plan.
- Easy opt-out: You can stop SMS communications anytime by updating your account settings or emailing hello@assistedhelp.com.
What the texts are
If you check the SMS box, assistedhelp.com may text that phone number about quotes, shift reminders, visit messages, backup notices, and urgent shift alerts. Message frequency varies with the shifts you book. Message and data rates may apply.
The box is unchecked until you check it. assistedhelp.com does not text a number that has no stored consent for this document version, including emergency SOS texts to a physician or emergency contact. Those numbers are not texted until that number has its own consent. Email to the operator still goes out for an SOS.
To stop texts, email hello@assistedhelp.com and name the number. A texted STOP keyword is not processed automatically yet.
Regulatory Disclosures and TCPA Notice
assistedhelp.com sends strictly transactional and informational notifications associated with active care requests, scheduled shifts, and direct communications between families and independent caregivers. We do not transmit unsolicited telemarketing offers or commercial promotional SMS blasts.
For further details regarding federal consumer protections and guidelines on informational text messaging, consult the FCC TCPA Consumer Guide.
Wireless carriers (including AT&T, T-Mobile, Verizon, and regional network operators) are not liable for delayed or undelivered messages. If your phone number changes or you wish to revoke messaging consent, please update your account settings or notify us at hello@assistedhelp.com.