Public terms of assistedhelp.com, version 2026-10-18. assistedhelp.com is operated by Luis Diaz-Sendel as a software registry and introduction service. It is not a licensed home-care agency and it does not employ caregivers. Notices: hello@assistedhelp.com. Privacy requests: privacy@assistedhelp.com. No street address is published; use those addresses. Disputes are resolved by arbitration in Delaware. assistedhelp.com’s liability for a claim about the service is limited to the fees that person paid assistedhelp.com for the service. If no fee was paid, that limit is zero. The checkbox you accept is stored with this version and the time you accepted it.

Caregiver Terms

Last updated October 18, 2026. Document version 2026-10-18.

Key Takeaways & Summary

• Independent professional status: assistedhelp.com is a software introduction platform, not your employer or healthcare agency. You set your own hourly rates and schedule.
• Direct family engagement: Families book and pay you directly through the platform; assistedhelp.com does not assign clinical shifts or manage bedside care plans.
• Transparent 10% platform fee: A 10% platform fee is deducted from booked shifts processed through Stripe Connect. You keep 100% of family tips and gratuities.
• Background and credential disclosures: Caregiver profiles require verified government ID, FCRA background check authorization via Checkr, and professional license submission.
• Insurance and compliance: Caregivers are encouraged to maintain individual professional liability coverage and comply with local household employment guidelines.

You are not our employee

assistedhelp.com does not employ you. A family that books you hires you. assistedhelp.com is a software registry and introduction service, not a licensed home-care agency, and it does not assign your clinical duties.

You are responsible for the accuracy of your name, license, certifications, and rates. A staff review of a license is point-in-time. A background check goes live only from a Checkr report. Neither is a promise to families that you are currently clear with a board.

Background checks and pay

Step 4 of onboarding includes a separate FCRA disclosure and authorization. Counsel still reviews that disclosure and the pre-adverse and adverse email templates. This page does not replace that disclosure.

A booked shift includes a 10% platform fee. You are paid the posted total minus that fee when Stripe Connect is enabled. assistedhelp.com does not hold the family’s payment in escrow. We recommend you consider your own liability insurance. assistedhelp.com does not provide that insurance.

Professional Standards & Tax Guidance

As an independent caregiver, you maintain independent professional autonomy over your work methods and client selections. For guidance regarding federal tax classifications for self-employed professionals, review the IRS Independent Contractor Guidance.

Caregivers providing home health support are encouraged to adhere to recognized safety practices, including universal precautions, safe patient transfer techniques, and transparent communication with families regarding client comfort and daily routine preferences.